Participatory Decision-Making and Organizational Productivity: A Study of the Delta State Public Service

Onofere Princewill OKEREKA, Nwasom Rita ALIOGO

Abstract


The study examined the connection between participatory decision-making and organizational productivity in Delta State public service. The study specifically examined the effects of employee involvement, commitment, and consultation on organizational productivity in the public service of Delta State. Data was gathered through the survey research design, which involved 643 employees being surveyed. Out of the 643 questionnaires distributed, only 478 were retrieved and analyzed. The investigation's primary theoretical framework was value chain theory. The theory explains how organization can improve quality of decision-making and create superior value to promote organizational productivity. Statistical Package for Social Science (SPSS) version 23 was used to analyze the data using percentages, frequency, Pearson's coefficient of correlation, and linear regression. According to the study's findings, organizational productivity in Delta State public service is positively and statistically impacted by participatory decision-making, which involves employee commitment, involvement, and consultation. The study came to the conclusion that employee involvement in decision-making significantly affects organizational productivity based on these findings. Therefore, the study suggests, among other things, that the Delta State public service management should determine and set a scope and level of employee participation in decision-making. The focus here should be on collective bargaining and proper employee recognition through job enrichment in order to affect organizational commitment. Workers should be empowered to take charge of their tasks and engage in decision-making. Their working relationships and workflow will both be greatly enhanced by this.


Keywords


participatory decision-making; organizational productivity; employee involvement; commitment; consultation

Full Text:

PDF

References


Agwu, M.O., & Olele, H.E. (2014). Perception survey of employees’ participation in decision making and organizational productivity in Julius Berger Nigeria PLC BonnyIsland. British Journal of Economics, Management and Trade, 4(4), 620 – 637.

Amah, E. (2012). Corporate culture and organizational effectiveness: A study of the Nigerian banking industry” European Journal of Business and Management, 4(8), 212 - 229.

Asokk, D., Gudda, A., Bhati, P., & Vanishree, C. T. (2021). The impact of employee involvement in decision making on an organizational performance. European Journal of Molecular & Clinical Medicine, 8(1), 1200- 1212.

Bendix, S. (2010). Industrial relations in South Africa. Lansdowne: Juta Publications.

Bhatti, K. K., & Qureshi, M. T. (2007). Impact of employee participation on job satisfaction, employee commitment, and employee productivity. International Review of Business Research Papers, 3(2), 54 - 68.

Boxall, P., & Macky, K. (2009). Research and theory on high-performance work systems: Progressing the high-involvement stream. Human Resource Management Journal, 19(1), 3 - 23.

Chikeleze, F. O., & Don-Egesimba, I. C. (2020). implications of employee participation in decision making for the performance of local government administration in Nigeria: A survey of selected local governments in Enugu State. Global Journal of Political Science and Administration, 8(4), 33-52.

Chivaka, R. (2007.) Strategic cost management: Value chain analysis approach. Accountancy, SA, 24 - 27.

Coleman, P.T. (2004). Implicit theories of organizational power and priming effects on managerial power-sharing decisions: An experimental study. Journal of Applied Social Psychology, 34(2), 297–321.

Cronbach, L.J. (1951). “Coefficient alpha and the internal structure of tests”. Psychometrika, 16(3), 297-334.

Cummings, A., & Worley, E. (2005), Organization development and change. London: Sage Publications.

Dede, C. H. (2019). Employee participation in decision making and organizational productivity: Case study of Cross River State Board of Internal Revenue, Calabar. IIARD International Journal of Economics and Business Management, 5(1), 84-93.

Erude, S. U., Igere, W., & Okereka, O. P. (2023).Bureaucratic features and job performance in Nigeria: A study of Delta State civil service. International Journal of Social Sciences and Management Research, 9(5), 87 – 99.

Ezeanolue, E. T., & Ezeanyim, E. E. (2020). Employee participation in decision making and organizational productivity in manufacturing firms in South-East, Nigeria. International Journal of Innovative Development and Policy Studies, 8(1), 110 - 124.

Ezennaya, N. P. (2011). Employee participation in decision making and its impact on productivity: An appraisal of government printing press and two other private publishing firms in Enugu. Enugu: University of Nigeria Press.

Gereffi, G. (1994). The organization of buyer-driven global commodity chains: how US retailers shape overseas production networks, commodity chains and global capitalism. Westport: Praeger Publishers.

Gogo, B. T., & Okemini, E. B. (2022). Employee’s participation in decision making and workers commitment in selected telecommunication organizations in the Niger-Delta. World Journal of Advanced Research and Reviews, 13(02), 15 – 21.

Harpreet, S. (2019). The impact of employee participation in decision making on organizational productivity. A Ph.D Dissertation submitted to Selinus University of Sciences and Literature, School of Business and Media. Pp. 1 – 57.

Janes, M. H., Thompson, R. L., & Christopher, A.H. (2018). Personal computing: Towards a conceptual model of utilization. MIS quarterly, 2, 125 - 143.

Jemilohun, V.G. Ekanem, A.E., Adebara, L. (2015). Statistical analysis of employee participation in organization decision-making in Nigeria (A case study of Le-Meridien Ibom Hotel and Golf Resort, Uyo. International Journal of Innovation Science, Engineering & Technology, 2 (11), 409 – 426.

Kamau, S. W., & Chege, A. N. (2014). Employee participation in decision making influences organizational commitment: A Case Study of Savannah Cement Limited. Management and Administrative Sciences Review, 5(5), 260 - 268.

Kaplinsky, R., & Morris, M. (2003.) A handbook for value chain research. Canada: International Development Research Centre.

Khan, T. I. (2010). Job Involvement as Predictor of Employee Commitment: Evidence from Pakistan. International Journal of Business and Management, 6(4), 252 – 262.

Khattak, M. A., Igbal, N., & Bashir, F. (2012). Employee involvement and participation at work: A Case Study of OTCL after privatization. International Journal of Academic Research in Business and Social Sciences, 2(6), 469 – 476.

Lawler, E. E. (1986). With HR help, all managers can practice high involvement in management. Personnel, 66(4), 26-31.

Luthans, F. (2005). Organizational behavior. New Yolk: Mcgraw-Hill Irwin.

Marchington, M. (2004).Understanding the meaning of participation: Views from workplaces.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20 - 52.

Mokoena, S. (2011). Participative decision making: Perceptions of school stakeholders in South Urbanism, Africa. Journal of Social Science, 29(2), 119 – 128.

Neely, A. (2017). Business performance measurement: Unifying theory and integrating practice. Cambridge: Cambridge University Press.

Nooraie, M. (2012). Factors influencing strategic decision-making processes. International Journal of Academic Research in Business and Social Sciences, 2(7), 405- 429

Nwanah, C. P., Ofobruku, S. A., Okafor, C. M., & Mba, N. M. (2019). Impact of participatory decision making on organizational goal attainment. International Journal of Business, Economics and Management, 6(1), 1 – 15.

Ofobruku, S. A. (2013). Assessment of leadership style among hospitality business in Abuja. Arabian Journal of Business and Management Review (Oman Chapter), 2(6), 43 - 57.

Okereka, O. P. (2015). The ecology of recruitment and selection of personnel and the quest for efficiency in the Delta State civil service. Global Journal of Political Science and Administration, 3(5), 9 – 20.

Okereka, O. P. (2016). Understanding leadership styles and improved staff performance in the nigerian legislature: A perspective of the delta state house of assembly. International Journal of Management, 6(12), 604 – 618.

Okereka, O. P., & Okolie U.C. (2022). Issues and challenges of public administration education and training in Nigeria. The Indonesian Journal of Social Studies, 6(2), 21 – 39.

Okiomah, O. P. (2020). Participatory management and organizational performance of manufacturing firms Rivers State. International Academy Journal of Business Administration Annals, 6(1), 43 – 50.

Okolie, U. C., & Ojomo, A. H. (2020). Effective industrial relations and conflict management: Essential requirements for enhancing productivity in Nigeria. Journal of Danubian Studies and Research, 10(1), 493 – 508.

Oluwatayo, A., Opoko, A. & Ezema, I. (2017). Employee participation in decision-making in architectural firms. Urbanism. Arhitectura Constructii, 8 (2), 193 – 206.

Orhero, A. E., Okereka, O. P., & Okolie, U. C. (2023). Role stressor and work adjustment of university lecturers in Delta State. Ianna Journal of Interdisciplinary Studies, 5(1), 124 – 135.

Oyebamiji, F. F. (2018). Influence of employees’ participation in decision making on organization performance: A study of LadokeAkintola University of Technology Teaching Hospital, Ogbomoso, Oyo State, Nigeria. International Journal of Innovative Social Sciences & Humanities Research, 6(3), 8-17.

Ritzer, G., & Stepnisky, J. (2014). Sociological theory. Asia: McGraw Hill.

Sokoh, G. C., & Orhero, A. E. (2021). Employee participation in decision-making and job commitment of workers in Delta State Internal Revenue Service. Palarch’s Journal of Archaeology Of Egypt/Egyptology, 18(6), 1 -14.

Wood, S., & De-Menezes, L.M. (2011). High involvement management, high performance work systems and well-being. The International Journal of Human Resource Management, 22 (7), 1586 – 1610.

Zott, C., Amit, R., & Massa, L. (2011). The business model: Recent developments and future research. Journal of Management, 37(4), 1019 – 1042.




DOI: https://doi.org/10.29103/mrbj.v3i2.14421

Article Metrics

 Abstract Views : 22 times
 PDF Downloaded : 7 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Onofere Princewill OKEREKA, Nwasom Rita ALIOGO

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.