THE ROLE OF PEKANBARU CITY MANPOWER OFFICE IN TACKLING UNEMPLOYMENT

This research is motivated by the number of unemployed in Pekanbaru City which has increased from year to year. The purpose of this study was to determine the role of the Pekanbaru City Manpower Office in overcoming unemployment in Pekanbaru City. The theory used in this research is public organization theory by Jones (1993) in Mahsun (2013: 8-9) with three indicators, namely regulatory role, enabling role, and direct provision of goods and services. This research uses a qualitative method with a descriptive approach. The data analysis technique uses the theory of Miles and Huberman in Sugiyono (2016:246). The results of this study indicate that the role of the Pekanbaru City Manpower Office in overcoming unemployment has not been going well. The reason is the limited funds owned by the Pekanbaru City Manpower Office and the lack of community support for the Pekanbaru City Manpower Service program in overcoming unemployment. The Pekanbaru City Manpower Office has the responsibility to run programs to increase job opportunities and improve the quality and productivity of the workforce to produce skilled and competent workers to overcome unemployment in Pekanbaru City.


INTRODUCTION
Indonesia is one of the developing countries when viewed from the level of welfare of its people. As it is known that developing countries are inseparable on the problem of unemployment. When unemployment is not addressed immediately, other problems arise. Not without reason, because in reality unemployment becomes a measure of the success of a country's economic development.
At the beginning of 2020, the world was shocked by the outbreak of the Covid-19 virus outbreak which has infected almost all countries, including Indonesia. Indirectly, this pandemic has brought an increase in unemployment in Indonesia. The Central Statistics Agency noted that in August 2020, Indonesia's unemployment rate reached 29.12 million people, which were divided into several categories, including unemployment caused by Covid-19 as many as 2.56 million people, Non-Labor Force (BAK) as many as 0.67 people, then those who did not work due to the Covid-19 pandemic amounted to 1.77 million people, and those who worked by experiencing reduced working hours (shorter hours) amounted to 24.03 million people.
Pekanbaru City, which is the capital of Riau Province, is currently the target of population mobilization outside Riau Province and within the province. Along with the natural population growth, Pekanbaru City has a fairly high population growth every year. The existence of this situation causes unemployment in Pekanbaru City to increase every year. In addition, Pekanbaru City is also one of the cities engaged in trade and services, as it is known that this pandemic has an impact on companies engaged in this field.

Direct provision of goods and service
The situation where people who belong to the working age want to find a job but cannot get it are called unemployed (Sukirno, 1994). Unemployment includes residents who are looking for a job or are about to start a business, or feel unable to find a job, or have a job but have not yet started working.

RESEARCH METHODS
This research uses qualitative methods with a descriptive analysis approach. That is, research that gives a detailed picture of a particular individual or group of circumstances and symptoms that occur (Koentjaraningrat, 1993:89 The existence of the public sector is inevitable (invitable). Society needs regulations that regulate public goods. In its development, the public sector has played a very important role in the management of these public goods. as an organization that manages public goods and provides services, according to Jones (1993) in Mahsun (2013: 7-8) public sector organizations have three main roles, namely:

Regulatory Role
Regulatory role is the first indicator in the role of public sector organizations that aims to establish all rules related to the public interest, because in the absence of regulations, inequality can occur in society. Regulatory role is the application of one of the management functions, namely planning, which is very important for the organization because it is related to setting improving, and developing the competence of job seekers.

Enabling Role
Enabling The mechanism in this activity is that the Manpower Office receives information on job vacancies needed from the company, so that the Manpower Office can verify with job seekers who have previously registered with the Pekanbaru City Manpower Office. Not only organizing activities to increase job opportunities, the Pekanbaru City Manpower Office also carries out activities to improve the skills and competencies of job seekers with job training.Job training is carried out with the aim of job seekers in Pekanbaru City being able to improve their skills. There are several requirements that must be met by workaholics to take part in this activity such as age ranging from 18 years old to 30 years old, Pekanbaru ID card, photocopy of diploma of at least high school / vocational high school graduates, then preparing 2 3X4 color photos. However, in carrying out this role, it has not run optimally because there are several obstacles faced by the Pekanbaru City Manpower Office.

Direct Provision of Goods and Service
In the indicators of the role of Direct provision of goods and services, public sector organizations play a role in controlling or supervising a number of processes of public goods or services and established regulations so that the public is not harmed. Direct provision of goods and services is also the application of the management function, namely the supervisory function (controlling) which aims to find out that the results of the implementation of policies and programs are in accordance with the plan. In addition, this also concerns the determination of standards by comparing reality with previously made standards and even an evaluation of the programs that have been carried out so that the implementation of subsequent programs can run well.
Supervision is needed so that the program that has been made can reach the community appropriately, and evaluation becomes a point in correcting all shortcomings that occur and Development Section stated in the following interview "surely we have supervision, for example, for this job opportunity expansion activity, we supervise it. Such as labor-intensive whether the activities carried out by this community are still continuing, or for example independent labor empowerment activities whether the community that has been empowered or trained is a growing business or not. then we evaluate for example in the field we find that the community does not understand entrepreneurship well or for example lacks tools in supporting the business. of course we provide the technology, the tools, then we provide retraining" (Direct interview with the Section of Expansion and Development of Job Opportunities, February 15, 2022).
Based on the results of the interview above, in informal sector activities there is also supervision carried out. This supervision is intended to see the sustainability and productive activities in developing community skills so as to increase employment opportunities.
However, the supervision carried out by the Pekanbaru City Manpower Office is still very lacking so that the programs carried out have not run well, because the implementation of these programs has not yet reached the target.

B. Obstacles of Pekanbaru City Manpower Office in Overcoming Unemployment
As a public agency that has duties in the field of labor, of course, the Pekanbaru City Manpower Office has many difficulties in overcoming unemployment. As it is known that unemployment is a situation where a person who cannot meet his needs is due to not having a job. Of course, in this situation, cooperation between the community and the government is needed. The obstacles to the Pekanbaru City Manpower Office in overcoming unemployment are:

Limited Budget Funds
Budget is an important thing in preparing or implementing a program. The strategic role of the budget is very prominent here because the budget is a tool for determining future income and expenditure. If the budget is limited, then the programs or activities that have been made will not be optimal in their implementation. The same thing was also conveyed by the Training and Apprenticeship Section of the Pekanbaru City Manpower Office as follows "in the field of training and productivity, we are still conducting training only until 2020 after which there is no more because the APBD does not provide a budget for training" (Direct interview with the Training and Internship Section, January 24, 2022).
The limited budget funds owned make the activities carried out by the Pekanbaru City Manpower Office not optimal.

Lack of Support From The Community
In expanding job opportunities, of course, the government really needs support from the community so that everything goes well. has not gone well. The role carried out by the Pekanbaru City Manpower Office is based on the theory of public organizations from Jones (1993) in Mahsun (2013: 7-8)